FAQ
HOME > FAQ
Answering Your Cleaning and Janitorial Questions Boise, ID
Getting Started with RCF Commercial Cleaning
What areas do you serve?
We provide commercial cleaning services throughout the Treasure Valley, including Boise, Eagle, Meridian, Nampa, Caldwell, Kuna, Garden City, and surrounding communities.
How do I request a quote for office cleaning or janitorial services?
You can request a free quote by calling (208) 286-0646 or submitting a form on our website. We’ll schedule a walk-through and create a custom cleaning plan for your business.
How soon can janitorial services begin?
In most cases, we can start cleaning within a few business days after our initial walk-through and proposal approval.
Do cleaning companies bring their own cleaning supplies?
Yes, we bring all necessary cleaning supplies, equipment, and disinfectants. If you have special product requests, we’re happy to work with you.
Are you licensed, insured, and bonded?
Yes, RCF Commercial Cleaning is fully insured and bonded. We prioritize safety and accountability in every workspace we clean.
Janitorial and Commercial Cleaning Services
What types of businesses do you clean?
We serve a wide range of commercial facilities, including offices, schools, retail stores, gyms, medical clinics, industrial warehouses, and more.
What’s included in janitorial office cleaning services?
Our office cleaning typically includes dusting, vacuuming, trash removal, restroom sanitizing, breakroom cleaning, floor care, and supply restocking—customized to your needs.
Do you offer janitorial services for large buildings?
Yes, we have the staff and systems to manage high-volume cleaning for large facilities, multi-floor office buildings, and industrial spaces.
Can I schedule recurring cleanings?
Absolutely. We offer daily, weekly, biweekly, and monthly cleaning schedules based on your needs and foot traffic.
Do you provide one-time deep cleans?
Yes, we offer one-time and seasonal deep cleans. This is ideal for move-ins, post-renovation cleanups, or preparing for inspections.
Specialty Services
Do you offer commercial carpet cleaning?
Yes. We clean carpets to remove stains, odors, and buildup—extending the life of your flooring and creating a cleaner environment.
Do you clean windows?
Yes, we offer interior and exterior commercial window cleaning for businesses of all sizes.
What floor types do you clean?
We clean VCT, LVT, LVP, tile and grout, vinyl, linoleum, rubber, concrete, hardwood, natural stone, and other commercial flooring. Regular maintenance keeps your floors clean, safe, and looking their best.
Is sanitation included with every service?
Yes. We use disinfecting products in restrooms, high-touch areas, and common spaces to promote a healthier workspace.
Scheduling and Communication
Can I customize my cleaning schedule?
Yes. We’ll work with you to create a schedule that fits your hours through day porter services.
How do I communicate cleaning concerns?
You can reach us easily through your dedicated account service team, our customer app message board, phone, or email. We guarantee fast responses and proactive communication.
Do you complete an initial walk-through?
Yes. Every new client starts with a thorough walk-through so we understand your space, expectations, and service priorities.
Will the same crew clean my building each time?
We do our best to assign consistent team members so you see familiar faces and get consistent results.
Can I adjust service frequency later?
Definitely. We understand that business needs change. You can increase or decrease service frequency at any time.
General & Policy Questions
How do I know I can trust your team?
Our cleaners are thoroughly trained, background-checked, and held to high standards. We take pride in reliable, respectful service.
What happens if I’m not satisfied with the service?
We guarantee satisfaction. If something doesn’t meet your expectations, we’ll make it right—quickly and professionally.
Do you offer contracts or month-to-month plans?
Our service agreements are typically 12 months and provide cost savings with flexible terms.
What are your rates?
Rates vary based on your facility’s size, service frequency, and specific needs. We provide detailed quotes with no hidden fees.
Why should I choose RCF over other janitorial companies?
We combine professional cleaning with responsive service, clear communication, and local experience. With RCF, you get more than a clean building—you get a reliable partner.
Still Have Questions?
We’re happy to help! Reach out at (208) 286-0646 or use our contact form to ask anything about our commercial cleaning services. Whether you’re in Boise, Eagle, Kuna, Nampa, Meridian, Caldwell, or nearby, RCF is here to make your workspace healthier and cleaner—on your schedule.